You can use WorkflowPerfect to implement a help desk system for your IT department.

Help Desk Workflow
Step	Information to Collect
(A) Submit Ticket Complete (B) Help Desk	Summary/Title Description Step to reproduce Priority
(B) Help Desk Resolve (C) User Acceptance Unable to resolve (D) Backlog	Actions Taken Investigation Note
(C) User Acceptance Resolved (E) End Still experience the problem (B) Help Desk	User Note
(D) Backlog Reopen (B) Help Desk	Comment
(E) End

Establish procedures to process your product changes and use WorkflowPerfect to enforce them.

Change Management Workflow
Step	Information to Collect
(A) Create Change Request Complete (B) Product Manager Approval	Summary/Title Description Priority
(B) Product Manager Approval Approve (C) Legal Department Approval Reject (F) End	Product Manager Note
(C) Legal Department Approval Approve (D) Implement Change Reject (F) End	Legal Department Note
(D) Implement Change Complete (E) Verify Change	Engineer Note
(E) Verify Change Approve (F) End Reject (D) Implement Change	QA Note
(F) End

You can use WorkflowPerfect to automate and streamline your human resource processes. These may include candidate screening, new hire checklist, tuition reimbursement, vacation request, position review, exit survey, etc.

Candidate Screening Workflow
Step	Information to Collect
(A) Create Candidate Profile (By HR) Complete (B) Resume Review	Candidate's Full Name Position Job Req Number Resume (Attachment) Cover Letter (Attachment) Etc.
(B) Review Resume (By Manager) Meet Job Requirement (C) Phone Interview Does Not Meet Job Requirement (Z) End	Comment
(C) Phone Interview Positive (C) On-Site Interview Negative (Z) End	Interview Comment
(D) On-Site Interview Positive (E) Qualified Candidate Pool Negative (Z) End	Interview Comment
(E) Qualified Candidate Pool <step_outcome> <next_step>	<field_1> <field_2>
(Z) End

Tuition Reimbursement Preapproval Workflow
Step	Information to Collect
(A) Submit Tuition Reimbursement Request Complete (B) Supervisor Approval	Department Job Title Employement Status (Full-time salaried, Part-time salaried Course Title & Number Total course credit hours Session (Spring, Summer, Fall, Winter, Other) Hours per week required away from work Tuition Cost Etc.
(B) Supervisor Approval Approval (C) HR Approval Reject (D) End	Supervisor Note
(C) HR Approval Approval (D) End Reject (D) End	HR Note
(D) End

Improve the performance of your sales staff by utilizing WorkflowPerfect to make a lead follow-up and qualification process.

Lead Follow-Up And Qualification Workflow
Step	Information to Collect
(A) Enter Lead Information Complete (B) Qualify Lead Via Phone	Prospect Contact Info Requirement Timeline
(B) Qualify Lead Via Phone Positive (C) Sales Presentation Negative (F) End	Note
(C) Sales Presentation Still Interested (D) Provide Proposal Not Interested (F) End	Note
(D) Provide Proposal Complete (E) Follow Up	Proposal
(E) Follow Up Close Sale (F) End Unable to Close Sale (F) End	Note
(F) End

You can implement a simple task assignment tool and use it to manage miscellaneous tasks. With this tool, you can assign work items to your team members and track results. Alternatively, assign a work item to yourself and use it as your personal to-do.

Simple Task Assignment Tool
Step	Information to Collect
(A) Assign Task Complete (B) Record Task Result	Task Title Instruction Priority Due Date
(B) Record Task Result Complete (C) End	Results
(C) End